olxoto Platform Privacy Notice

This page describes what we collect when you use olxoto and how we keep that data protected. Your privacy matters to us—we work hard to be transparent about what information we gather, why we need it, and who has access to it. Whether you're depositing via DANA, e-wallet, or mobile banking, logging in from Jakarta or Surabaya, or placing a wager on Liga 1 or Piala AFF, we handle your personal information with care and in line with data-protection standards.

We collect data only as much as we need to operate olxoto safely and compliantly. That includes your name, email, phone number, identity documents for Know-Your-Customer (KYC) verification, payment details, and a record of your account activity. We use encryption and secure servers to protect it all. If you have questions about how we use your data or your rights, our support team can walk you through it.

Our services are available only where local law permits. We comply with data-handling regulations in each jurisdiction we operate in, and we respect your right to know what we do with your information.

What We Collect and Why

When you sign up for olxoto, we ask for your full name, date of birth, email, and phone number. During KYC verification, we request identity documents—a passport, national ID card, or driving licence. We use this information to confirm your identity, prevent fraud, and comply with anti-money-laundering regulations. We also collect your payment method details (bank account, e-wallet ID, or card information) to process deposits and withdrawals.

As you use olxoto, we log your activity—which games you play, which football markets you bet on (Liga 1, Piala Indonesia, Piala AFF), how much you deposit and withdraw, and your interaction with our live-dealer tables. We track this to detect unusual patterns, protect against abuse, and improve our service. We also collect technical data: your device type, operating system, browser, IP address, and how long you stay on the platform. This helps us troubleshoot issues and ensure olxoto runs smoothly on both Android and iOS browsers.

We may also collect cookies and similar tracking tools to remember your login status, your preferences, and your betting history. These help us personalize your experience on olxoto and measure how the platform performs.

How We Use Your Data on olxoto

We use your personal information to:

• Verify your identity and comply with KYC and anti-money-laundering requirements
• Process your deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet)
• Handle withdrawal requests and review them before processing
• Communicate with you about promotions, bonuses, and account updates
• Investigate disputes, fraud, or suspicious account activity
• Improve olxoto's features, security, and reliability
• Comply with legal obligations in the jurisdictions where we operate

We do not sell your data to advertisers or unrelated third parties. We share your information only when required by law or to facilitate transactions (for example, your payment processor needs your banking details to complete a withdrawal).

Your Rights and Our Responsibilities

You have the right to know what personal data we hold about you. Contact our support team and request a data export; we'll provide a copy in a readable format. You may also ask us to correct inaccurate information or delete data we no longer need to keep. However, we may retain some information if we're required to by law (for example, anti-money-laundering rules often require us to keep transaction records for several years).

If you wish to withdraw your consent to cookies or tracking, you can adjust your browser settings or contact us. Note that disabling some cookies may affect how olxoto works—for instance, you might be logged out more frequently. We also allow you to close your account at any time; when you do, we'll delete your data subject to legal retention windows.

Our servers may be located outside your jurisdiction, but we follow the same privacy standards regardless of where data is stored. We use secure data centers with encryption, access controls, and regular security audits. If we detect a data breach, we will notify you and relevant authorities as required by law.

Cookies, Third Parties, and Contact

We use cookies to keep you logged in and to track how you use olxoto. Some cookies are essential; others help us understand user behaviour and improve our platform. Third-party service providers—payment processors, email services, and analytics tools—may also place cookies or process your data on our behalf. We contractually require them to protect your information and use it only for the purposes we've agreed on.

If you have questions about your privacy on olxoto, or if you'd like to exercise your rights, reach out to our support team via email or the in-app help centre. We'll respond within a reasonable timeframe. This privacy notice may be updated from time to time; we'll post changes here and notify you if they materially affect how we handle your data.

We respect your privacy and work hard to keep olxoto a safe platform for all users. Your trust is important to us, and we take our data responsibilities seriously.